Shipping Policy

Thank you for shopping with Eternal Petals.

We carefully package every order to ensure it arrives safely.

Processing Time

• Ready-made items: 1–3 business days.
• Handmade or made-to-order items: 3–7 business days.

UK Shipping

• Standard Shipping: £3.99
• Express Shipping (1–2 business days): £5.99
• Free UK Standard Shipping on orders over £65

Please note that Express Shipping refers to the delivery service only and does not shorten our processing time.

International Shipping

We currently ship to selected international destinations. Shipping costs are calculated at checkout.

Please note that customers are responsible for any customs duties, import taxes, or VAT charged by their country’s customs authorities.

Delivery times may vary depending on the destination, local postal services, and customs clearance.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (where available).